CASE STUDY
Predicting the Unpredictable
Project Cargo • Ocean Freight
Shipping a new drainage plant for the new Kumasi International Airport, it was imperative that goods get delivered in Ghana in record time.
Customer requirements

What do you do when you get knock on your door for delivery of two brand new drainage plants to Ghana with no prior notice?

Most forwarders would have turned this unexpected project down which would have meant the client incurred additional wasted journey charges and significant delay in delivery to final destination.

The JAG UFS solution

JAG UFS set out to find a solution and get the shipment moving. We believe we logistics companies should always be ready for unpredictable, and we were.

Considering the urgency of the shipment; we didn’t want to let our customer down. As delivery was from third party supplier, our customer had been in the dark too with regards to scheduled delivery.

We acted swiftly to borrow a large forklift from one of the nearby warehouses so we could immediately off-load these massive units from the vehicle and stored them in our warehouse

In the same week, we booked a 40ft FR container to transport this huge OOG cargo. We delivered the loaded FR on a low loader to avoid any highway restrictions and before loading it on-board its ship for the smooth transit to its final destination to Ghana.

Results

The drainage plant arrived in Ghana in record time, reducing construction delays in for the new Kumasi International Airport.

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“Thank you everyone for making the process such a success. I know you all worked very hard behind the scenes to make it go so well and get them through customs. We really appreciate it.”
“I am very impressed with the service. You have no idea how refreshing it is to work with a freight forwarder that is so efficient. Usually it’s like getting blood from a stone.”
“I have had the pleasure of using JAG UFS for over 12 years now. They are a very friendly, professional business and are a pleasure to deal with.”
“Your competitive approach with regards to delivery has enabled us to remain competitive with our pricing and we are gently increasing our market share. Thank you.”
“Thank you. for your attention to our matters, I know that our business is small, but your service has been excellent.”
“They bend over backwards to help and deliver, where no one else can!”
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