We were asked by one of our overseas partners back in April 2019 to handle the import clearance and haulage for slag pots into Liverpool. These were to be sent to a global leader in stainless steel manufacturing.
The mission was to transport two 32ton slag pots, each 4.8 x 4.04 x 3.09m from Tianjin, Northern China to Liverpool.
Upon receiving the enquiry, we swiftly worked to obtain the relevant rates from the line and port of arrival along with looking at haulage options. We provided all relevant costs within 2 days and was awarded this cargo within a 3-week turnaround.
Once booking confirmation was received from our partner, we worked towards getting the haulage booked along with route planning and submission of permits to the local authorities. Due to the width of the cargo, this needed special provisions to travel.
Departing from Tianjin, this would tranship via Hamburg to load onto connecting vessel into Liverpool port.
Upon arrival into Hamburg we had a challenging task of turning the cargo around at the earliest as not to miss the connecting vessel.
We always try to avoid additional costs to the customer, but unfortunately due to special requirements this wasn’t possible on this occasion. As it stood, the cargo wasn’t allowed to travel on German roads in its current state with wire ropes needed to be transferred from one quay to another. Therefore, the cargo needed to be relashed and secured in order to make the onward destination. We negotiated with the carrier to reduce the costs to a lower amount that the customer was more than happy to cover. All was successful and this made the connecting vessel within 4 days, once the green light was given to relash.
Upon arrival of the vessel into Liverpool the cargo was devanned onto awaiting vehicles and transported in convoy under escort.
This was all delivered in a timely and professional manner with the client being extremely happy with the overall service along with being updated throughout the entire process of the journey.
We liaised with the consignee after delivery to make sure all was satisfactory with the service received – some feedback was provided from two different colleagues, which to say was very encouraging.
“No problems unloading and all went smoothly once onsite. Thank you for the good service. Thank you for your cooperation and support throughout the movements of Tuesdays load. We are very happy with the service which you provided.”