Recognising that our industry is an extremely competitive market, from
the very first day JAG UFS opened for business, standards and service
were set to the very highest levels. This has been the mainstay in our
philosophy throughout the last four decades and will continue to be
our ethos as we grow in the future.
We will never settle for mediocre – our customers deserve the very best at all times. We pride ourselves on our consistency of high levels of service. Shipping is one of the oldest industries in history, alongside trade, we are unable to reinvent the wheel, but what we can do, is be the best at what we do. We continue to encourage directors and staff to be innovative in the workplace, to better themselves and always demonstrate the desire to deliver the best service to our customers and partners.
With the logistics industry ever-evolving and the large corporate logistics companies having bigger technology budgets, we have had to maintain our standards to offer the market something over-and-above technology, we believe that to be the need for the personal service and encourage all staff to build relationships with our customers. Our industry revolves around communication, this is the vital ingredient to our continued success as this is where JAG UFS excel, keeping the customer informed at every step of the journey of their shipments.
Our team tailors services to match our customers’ requirements, not expecting customers to adjust their requirements around JAG UFS. The expertise in finding solutions is our responsibility, adapting to the needs of our customers. This is our strength and is mirrored in every JAG UFS office, domestically and globally.