CASE STUDY
Implementing Drop & Swap deliveries
General Logistics • Consultancy
Delivering smoother operations and reducing costs for depot customer by implementing Drop & Swap deliveries.
Customer requirements

Our customer is a received depot that were receiving up to 8 x 20’ or 4 x 40’ slots per day total of 16 hours daily.

We were asked to review their operations due to the number of deliveries a day causing the warehouse team to struggle to accommodate any late running vehicles. This reflected in any late running deliveries being turned away costing wasted haulage, wasted labour and resulting in the container being rebooked and possibly incurring rental charges.

The JAG UFS solution

We suggested introducing a Drop & Swap delivery system. Containers are now dropped on site overnight between 19.00 – 06.00 and devanned throughout the day.

All bookings are controlled by JAG UFS and the schedule is shared between our customer and the warehouse.

Results

The feedback around the drop & swap operation has all been extremely positive, it has improved operations immensely.

“The impact has been great. We have not had anywhere near the level of calls or issues we were receiving before, so I would just like to extend my huge thanks to you all for helping to arrange and implement this procedure.”

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“Thank you everyone for making the process such a success. I know you all worked very hard behind the scenes to make it go so well and get them through customs. We really appreciate it.”
“I am very impressed with the service. You have no idea how refreshing it is to work with a freight forwarder that is so efficient. Usually it’s like getting blood from a stone.”
“I have had the pleasure of using JAG UFS for over 12 years now. They are a very friendly, professional business and are a pleasure to deal with.”
“Your competitive approach with regards to delivery has enabled us to remain competitive with our pricing and we are gently increasing our market share. Thank you.”
“Thank you. for your attention to our matters, I know that our business is small, but your service has been excellent.”
“They bend over backwards to help and deliver, where no one else can!”
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